Careers

As an award winning family – run business TSG Building Services plc prides itself on selecting the right candidate for the right role. When recruiting for new staff we look for people who are motivated, talented and thrive under pressure. They must be committed to the job and able to deliver exceptional levels of service both externally and internally. They must also work towards getting it right first time and to achieve our Core Values.

In return we offer you the opportunity to develop and grow and by investing in your future.

TSG recognises and respects the value and diversity of all.

Our Core Values - TSG HEROs

Our 4 core values or HEROs as we like to call them reflect who we are and how we achieve our purpose.

 

Current Opportunities

• Parts Buyer

  Experience:

  Essential Duties and Responsibilities: • To source and order parts/materials from approved stockists either using email, spreadsheets, and order book. • The job holder must be aware of the Company's approved stockists and will be expected to achieve the best prices possible. • To ensure correct parts have been delivered and checked off on delivery note. • When parts are delivered to identify and allocate to the correct department/site. • To accurately process orders on in-house system and regularly update internal documents • To liaise with suppliers on a regular basis ensuring service delivery is at an acceptable level and highlight if this is not the case. • To ensure returned items from engineers are logged in correctly and that engineers are complying to the Company's stock procedures. • To monitor and ensure stocks and stock items are at the right level, you will be expected to carry out regular stock checks and audits. • To keep the parts database up to date ensuring all items are accounted for. • To ensure that parts still under warranty are returned to stockists in order to obtain credits/rebates. • To take ownership of Parts Deliveries and ETA dates. The job holder must have a turnaround time of three days to book parts out and will need to inform the necessary person if this will not be achievable. • To review invoices, approving those to be paid and highlighting any issues to the Accounts department. • To take phone calls from engineers throughout the day, so that urgent orders can be processed immediately.

  Location:

  Head office

  Hours:

  40 hpw

  Apply for Parts Buyer

  Name: *

  Email: *

  Phone: *

  CV *

  Covering Letter *

  Please note that we can only accept PDF document attachments.

  ---

  Please read and tick that you have understood out Data Protection Statement and our Declaration.

  Data Protection Statement
  

  As a requirement of current Data Protection legislation, the information that you provide on this form and that obtained from other relevant sources will be used to process your application of employment. The equal opportunities information that you give us will be used in a confidential manner to help us monitor the recruitment process.

  Once the recruitment process is completed, if you are unsuccessful, the data will be stored for a maximum of 12 months and then destroyed. If you are successful, relevant information will be taken from the application form and used as part of your personnel record.

  Declaration
  

  I confirm that the information provided in my CV and Covering Letter are accurate and correct. I understand that any untrue or misleading information will give the employer the right to cancel this application and/or terminate from the employer’s service if I am already employed.

  I give the employer the right to investigate all of the references and to secure additional information about me, for the purpose of recruitment and selection.

• Gas Contract Manager

  Experience:

  Essential Duties and Responsibilities: - To act as Contract Manager, ensuring the delivery of cost effective, value for money service whilst maintaining the spirit of partnership working. - To act as first point of contact for your contract dealing with any complaints that arise, attending properties with client, completing QC work and attending their offices on a regular basis in order to build a good working relationship. - To ensure adequate records are completed correctly and kept to defend any legal cases brought against the Company or its employees. - To promote and support the overall goals of the Company. - In conjunction with the Operations Manager to sustain and improve both service delivery and customer service satisfaction. - To ensure correct skill & competence levels of team are met in the scope of your contract. - To act as client liaison, developing relationships and working towards improvement of contract. This will include regular visits to the client’s offices and attending meetings. - To deal with any complaints / queries as quickly and efficiently as possible and to act as an ambassador for TSG, maintaining a high standard of dress & discipline at all times. - To deal with any technical complaints that arise on a timely basis ensuring good records are maintained including how they are resolved. To offer technical guidance to operatives as and when required. - To regularly update the Operations Manager on any issues that arise with your contract or if you have any particular concerns. - To effectively manage and monitor the work and performance of the contract's mobile servicing team through effective regular individual supervision, and to be accountable for the quality of the work of both individuals and the team. - To ensure that the team is customer focused and offers a very high standard of customer service. - To maintain and promote the Company's policies and procedures and to provide guidance to staff on their implementation, ensuring staff comply with the Company's statutory and legal obligations and adopt best practice. - To ensure all paperwork or electronic data relevant for each job has been correctly filled out, monitor the operatives timekeeping and information entered on time/job sheet. - To be responsible for all matters of discipline and performance of staff, in line with Company procedures. To deal quickly and efficiently with any sub-standard performance and act accordingly. - To assist in staff selection procedures and appointments, in line with Company policy ensuring all paper work is upto- date and sent to the relevant person. - To carry out staff inductions and conduct individual staff appraisals, identifying training and developmental needs in order to sustain and enhance the services of the Company. - To ensure all operatives have the correct equipment and stock to carry out their tasks safely and ensure they use the appropriate PPE and take action if required. To check that operatives are ordering the correct parts ensuring they are not ordering parts which should be in their van stock. To monitor parts reports and be proactive in resolving key problem areas. - To ensure vans are inspected regularly making sure that they are clean and tidy and comply with all the road traffic regulations. - Once made aware, to investigate jobs that have had a number of visits and identify why there have been a number of visits and resolve accordingly. - To liaise with the office administrators and give guidance on job allocations. - To ensure that operatives are keeping their appointments and to take action if they are being broken without reasonable explanation. You must also ensure that any "no accesses" are genuine. - To manage relevant subcontractors, ensuring all Company procedures are followed. - To undertake training and attend training courses as required. - To ensure the appropriate tool box talks are carried out in relation to Company policies and procedures, operational and contractual requirements and any legal obligations. - To actively help in your own training and development by ensuring that the appropriate person is aware of your short falls and your training needs. - To assist in the training of apprentices/gas service engineers as appropriate. - To ensure compliance at all times with gas safety regulations and legislation. - To ensure Health & Safety standards set by the Company and other relevant bodies are adhered to at all times and that all work is carried out within current statutory regulations. - To ensure safety inductions are carried out with all new reports, including direct labour and subcontractors. - To ensure the security and correct operation of equipment supplied, i.e. Tools, vehicles, mobile phones, PDA's, etc. -To provide "out of hours" cover when required and ensure all out of hours call-outs are completed as efficiently as possible. To oversee and be available via phone out of normal

  Location:

  Head office

  Hours:

  40 hpw

  Apply for Gas Contract Manager

  Name: *

  Email: *

  Phone: *

  CV *

  Covering Letter *

  Please note that we can only accept PDF document attachments.

  ---

  Please read and tick that you have understood out Data Protection Statement and our Declaration.

  Data Protection Statement
  

  As a requirement of current Data Protection legislation, the information that you provide on this form and that obtained from other relevant sources will be used to process your application of employment. The equal opportunities information that you give us will be used in a confidential manner to help us monitor the recruitment process.

  Once the recruitment process is completed, if you are unsuccessful, the data will be stored for a maximum of 12 months and then destroyed. If you are successful, relevant information will be taken from the application form and used as part of your personnel record.

  Declaration
  

  I confirm that the information provided in my CV and Covering Letter are accurate and correct. I understand that any untrue or misleading information will give the employer the right to cancel this application and/or terminate from the employer’s service if I am already employed.

  I give the employer the right to investigate all of the references and to secure additional information about me, for the purpose of recruitment and selection.

• Break down and service engineer

  Experience:

  Working for an award winning and very well established M&E company, an excellent opportunity has arisen for a Domestic Gas Engineer to join their maintenance and servicing division in and around the East London area. As a Domestic Gas Engineer you will be required to work on housing association contracts on a mobile basis, therefore, you must be personable with a good attitude and customer service skills. Working on a mobile basis you will be required to carry out the following duties: · Carrying out PPM and reactive maintenance. · Troubleshooting and problem solving. · Carrying out minor remedial works. · Small works installations Successful applicants will have the following qualifications and experience · Relevant Domestic Gas qualifications - CCN1, CEN1, CKR1, HTR1, DAH1, WAT1, CPA1 · Previous experience of a similar role working for a maintenance contractor. · Experience as a Gas Engineer · Ability to work unsupervised and independently. · Full Driving Licence is essential. Salary and benefits is dependant on experience but will include: · Competitive salary · Overtime · Callout · Van and Fuel card

  Location:

  Site - North London

  Hours:

  40 hpw ( Seasonal Hours)

  Apply for Break down and service engineer

  Name: *

  Email: *

  Phone: *

  CV *

  Covering Letter *

  Please note that we can only accept PDF document attachments.

  ---

  Please read and tick that you have understood out Data Protection Statement and our Declaration.

  Data Protection Statement
  

  As a requirement of current Data Protection legislation, the information that you provide on this form and that obtained from other relevant sources will be used to process your application of employment. The equal opportunities information that you give us will be used in a confidential manner to help us monitor the recruitment process.

  Once the recruitment process is completed, if you are unsuccessful, the data will be stored for a maximum of 12 months and then destroyed. If you are successful, relevant information will be taken from the application form and used as part of your personnel record.

  Declaration
  

  I confirm that the information provided in my CV and Covering Letter are accurate and correct. I understand that any untrue or misleading information will give the employer the right to cancel this application and/or terminate from the employer’s service if I am already employed.

  I give the employer the right to investigate all of the references and to secure additional information about me, for the purpose of recruitment and selection.

• HR Assistant

  Experience:

  Essential Duties and Responsibilities: Inductions • Carrying out pre-employment checks and obtain references for new members of staff. • Prepare the induction packs for new starters. • Carry out inductions for new starters within the company. • Making sure new starters are added to systems/spreadsheets/personnel file set up. Absence/Holiday • Maintenance of the attendance spreadsheets for all areas of the business. • Keying in data in regards to approved holiday dates and absence calls. • Liaising with Payroll in regards to absence and holidays to make sure data corresponds. • Making sure that any members of staff that have accrued lieu days have been credited. Administration/Advisory • Updating and maintaining Personnel records/files. • Generating HR KPI reports for the HR Manager. • Processing leavers exiting the business, ensuring company property, training agreements and holiday entitlements are processed. • Conducting exit interviews with leavers as and when necessary. • Take minutes/notes for meetings where needed. • Obtaining DBS checks on the appropriate staff. • Liaising with Managers to make sure that probation reviews are carried out at the appropriate times. • Responding to reference letters regarding past/present staff. • Sending out letters to staff in regards to their T&Cs eg. Change of role/Pay increases. • Handling Maternity/Paternity process. • Attending meetings for TUPE process, taking notes. • Sending letter correspondence to employees affected by TUPE. • Assisting the HR Manager accumulate data for TUPE. • Liaising with Payroll to respond to Solicitors letters. • Managing the process of driving license checks for employees with company vehicles. • Advising Managers on Company policies and procedures such as absence management, probations, performance and employee rights. Recruitment • To assist with recruitment in the absence of the internal recruiter. • To contact candidates on employment status and sending out offer letters and welcome packs. • To help out with any other duties consistent with the level and experience required of this post. Education and/or Work Experience Requirements: • Part CIPD qualified or working towards

  Location:

  Head office

  Hours:

  40 hpw

  Apply for HR Assistant

  Name: *

  Email: *

  Phone: *

  CV *

  Covering Letter *

  Please note that we can only accept PDF document attachments.

  ---

  Please read and tick that you have understood out Data Protection Statement and our Declaration.

  Data Protection Statement
  

  As a requirement of current Data Protection legislation, the information that you provide on this form and that obtained from other relevant sources will be used to process your application of employment. The equal opportunities information that you give us will be used in a confidential manner to help us monitor the recruitment process.

  Once the recruitment process is completed, if you are unsuccessful, the data will be stored for a maximum of 12 months and then destroyed. If you are successful, relevant information will be taken from the application form and used as part of your personnel record.

  Declaration
  

  I confirm that the information provided in my CV and Covering Letter are accurate and correct. I understand that any untrue or misleading information will give the employer the right to cancel this application and/or terminate from the employer’s service if I am already employed.

  I give the employer the right to investigate all of the references and to secure additional information about me, for the purpose of recruitment and selection.