Latest News


6th May 2021

Domestic Heating Contract with Settle

TSG are delighted to announce we have been awarded a 4 year domestic heating contract with Settle Housing Group. The works were subject to mini competition under the CHIC (Central Housing Investment Consortium) "All Under One Roof DPS". Works will be delivered to 600 homes per annum and will be a mixture of "boiler only" and "Boilers and Heating System" to differing fuel types.

As we have recently been awarded the highly prestigious "Domestic Heating Contractor of 2020" at the annual H&V News Awards, this award further cements TSG's position as one of the leading domestic heating installers in the South East and East of England.





4th May 2021

New framework contract with B3Living

TSG are delighted to announce we have been awarded a 4 year framework contract with B3Living to maintain and carry out fire alarm and emergency lighting inspections to their property portfolio.





13th April 2021

The World of TSG

Our third newsletter is out! Here at TSG we wanted to take the time to update you all on what’s been going on in the world of TSG, so to find out more click here to download our PDF .





31st March 2021

Customer Service HERO of the Month

Following our Customer Service Strategy that was rolled out earlier this year, we are pleased to announce our first winner, Samantha.

Samantha is extremely personable and takes great pride in helping residents on the phone to ensure they receive the best service & her efficiency to deal with numerous calls a day, whilst under immense pressure, shows what great skills she has & her want to help people shines through. Congratulations also are in order for our runners up, Mathilda & Matthew.

TSG are extremely proud of you all and your continued hard work, well done to all the teams..

Cambridge City Council




24th March 2021

Car Park Resurfacing Contract

TSG are delighted to announced we have been awarded a new contract with Cambridge City Council for the delivery of resurfacing and improvement of the car park and open space situated in Dundee Close. The works will be delivered over a 6 month period.

Cambridge City Council




19th March 2021

Trees for Cities

TSG Building Services are excited to announce our newest partnership with Trees for Cities

The environment is on everyone’s mind, and as a contractor with nearly 60 years in the construction industry, we are serious in the pursuit of aiding a cleaner, healthier environment and the little steps we all take daily will have a positive impact on all our futures.

Exciting times ahead with some amazing collaborative work planned for 2021.

A2Dominion Housing Improvement Framework




8th March 2021

TSG Building Services named on Fusion21 Workplace and Facilities Framework

TSG have been awarded a place on the new 4 year Fusion21 Workplace and Facilities Framework, worth over £1.1bn. The framework will run until 2025 and will provide Fusion21’s  public sector members with access to specialists in a range of workplace and facilities services. TSG will join Lot 6: Building Services (M&E), worth around £250m, to carry out a range of M&E services across the country. Contracts will be awarded through direct award or mini-tender competition. Fusion21 is a procurement organisation and social enterprise that provides access to property, construction and built environment services to organisations operating within the social housing, local authority, education, blue light and health sectors.

On finalising the framework, Fusion21 have added:

“We are delighted to welcome all of the new suppliers onto the framework, including TSG Building Services plc. The tender process was highly competitive and the process has identified the best contractors for our members to use.

"A further, real benefit to our members and their communities is the social value delivery that is aligned to organisational priorities and can be monitored and reported against for all call offs.

“We are also holding a free webinar to launch the framework and you can register to attend at:”

A2Dominion Housing Improvement Framework




15th February 2021

TSG Awarded Place on A2Dominion Housing Improvement Framework

TSG have been awarded a place on A2Dominion's highly prestigious housing improvement framework. The framework, which will be delivered over a 4 year period, will require contractors to deliver housing repairs and improvement works including fire safety and cladding. Works will include but are not limited to installation, repair, replacement, adaptation and improvement of properties, blocks and commercial units. The framework works will also include structure, external envelope, internal and external areas and components, including any mechanical, electrical or plumbing systems.

The framework has been split into two lots, depending on whether work is architect led or contractor design and build. TSG have been awarded a place on both lots.

A2Dominion Housing Improvement Framework



1st February 2021

TSG Awarded place on CHIC DPS

TSG have been awarded a place on the CHIC Ltd (Central Housing Investment Consortium) Procurement for All - All Under Roof Dynamic Purchasing System (DPS). TSG have been accepted to bid for works as they arise under the following lots: Lot 8: Heating & Gas Lot 11: Electrical and Lot 12: Kitchens, Bedrooms & Bathrooms. The DPS will be in operation for 5 years.

Central Housing Investment Consortium




3rd February 2021

When your company award arrives......!!! Talk about a line up

TSG were awarded the highly prestigious prize of "Domestic Heating Contractor of the year 2020"

We are extremely proud to have been recognised as the leading domestic heating contractor and look forward to seeing what 2021 brings for us.

#construction #makinganimpact #housing #future #goals #awards #heatingcontractor #business #proud #teamwork #happy #wednesday #newsoftheday




1st February 2021

TSG Awarded Placed on Home Improvement Agency Framework

TSG have been awarded a place on Bedford Borough Council Home Improvement Agency (HIA) Framework for Electrical & heating works over an initial 2 year period. Electrical works to be delivered under the framework include: Periodic Inspections; New Consumer Units. The heating works will include boiler only installs and full central heating installations.




28th January 2021

The World of TSG

Our second newsletter is out! Here at TSG we wanted to take the time to update you all on what’s been going on in the world of TSG, so to find out more click here to download our PDF .




26th January 2021

TSG awarded VAHT Heating Installation works

TSG have been awarded a new domestic boiler and heating installation contract with Vale of Aylesbury Housing. The works are being delivered under the Fusion21 framework for domestic installation works. Over the 4 month contract period TSG will deliver works to 160 properties.

Vale of Aylesbury Housing Fusion21



20th January 2021

Accreditation and Membership with BESA

TSG are happy to announce our newest accreditation and membership with BESA. The Building Engineering Services Association (formerly known as the HVCA - Heating and Ventilating Contractors Association) is the UK's leading trade organisation for building engineering services contractors - representing the interests of firms active in the design, installation, commissioning, maintenance, control and management of engineering systems and services in buildings.

Accreditation and Membership with BESA



Accreditation and Membership with BESA



16th December 2020.

One Happy Client

TSG are so pleased to see how happy our client is at Salvation Army Housing Association.

We strive for great service and building strong relationships with our clients to ensure their customers are happy and to have this feedback is great.

Salvation Army   Housing Association

Salvation Army   Housing Association



11th December 2020.

Giving Back To The Community

TSG were thrilled to visit our client bpha and their residents this week at Betty Dodd Court in Luton.

The residents were excited with their newly donated garden benches, and personalised plaques courtesy of TSG Building Services Plc as a part of our ongoing community work through our Corporate Social Responsibility.

Our Business Development Manager Freja Russell says "The benches look fabulous, and the residents are so pleased how these compliment their communal garden and with Betty Dodd Court being 'Best Kept Garden' winners of 2020, this just finished it off".

Thank you to all the residents at Bedford Pilgrims Housing Association.

Bedford Pilgrims Housing Association

Bedford Pilgrims Housing Association



9th December 2020.

London Borough of Hillingdon

TSG are delighted to announced we have been awarded London Borough of Hillingdon's domestic gas heating installations and system upgrades contract. The contract will be delivered over a 4 year period to approximately 200 properties per year.

The award of this contract follows on from the recent announcement of being awarded the highly prestigious Domestic Heating Contractor of 2020 at the H&V News awards and cements our position as a leading heating installation contractor.

Dartford Borough Council



4th December 2020.

TSG's New Build Contract 'Performing Beyond Compliance'

TSG's new build contract with Dartford Borough Council at Mead Crescent has been recognised by the Considerate Constructors Scheme for 'Performing Beyond Compliance'.

The Considerate Constructors Scheme measures performance in a range of categories including: Care about Appearance| Respect the Community| Protect the Environment| Secure everyone’s Safety| Value their Workforce

This code is designed to raise industry standards and requires us to deliver construction activity with the greatest care and consideration.

TSG are delighted to have had our standards of work recognised as safe and considerate working are at the forefront of our working reputation and are always built into any project we embark on.

Dartford Borough Council



26th November 2020.

Domestic Heating Contractor of the year 2020

TSG are delighted to announce that we have been awarded the highly prestigious prize of “Domestic Heating Contractor of the year 2020” at the annual @HVNewsAwards, beating off tough competition from a number of competitors within the industry.
The H&V News are the most admired and celebrated awards for the heating industry, providing industry recognition. We are extremely proud to have been recognised as the leading domestic heating contractor.

On winning the award, the H&V judges commented “our winner was very staff and customer orientated, with a number of strategic initiatives to enhance staff and customer services experience”

Adam Thrussell, TSG’s Managing Director, commented “TSG are delighted to win this prestigious award. We are honoured that the industry has recognised TSG among all of the excellent Contractors within the market place and I want to thank all members of staff for their hard work and dedication. This award belongs to”





25th November 2020.

Flagship Group

TSG have been accepted onto the Flagship Group's Dynamic Purchasing System (DPS) for Building Works, Supplies & Services. TSG have been accepted to bid for competitions as they arise to deliver works and services across East Anglia over the eight year term under the following lots; Lot 1: General Building. - Lot 5: Other Specialist Works.




10th November 2020.

Massive Welcome

To Andy Clark our new Commercial Director here at TSG Building Services. Please join us in welcoming Andy to our family and to find out more about him and our other Directors, click here.

Andy Clark



6th November 2020.

One Happy Customer

TSG are delighted to see how happy our customer is at Cambridge City Council with their brand new kitchen we installed.

Check out their 5* Google review:


Cambridge City Council



2nd November 2020.

London Borough of Tower Hamlets

TSG have been awarded a place on London Borough of Tower Hamlets Dynamic Purchasing System (DPS) to deliver Housing (new build housing including flats and houses for social and mixed tenure occupation), Regeneration and General Building Works.

The DPS will cover a 10 year period and is accessible to other council's in London who sign up to the agreement.

London Borough of Tower Hamlets



22nd October 2020.

Time Flies When You're Having Fun

Today marks a very joyful but sad day here, as we say goodbye to the always smiling Janet.

Janet has worked for our TSG family for over 28 years, and wow what a journey it's been. From her constant strive for perfection, amazing service, kind heart, professionalism and amazing and infectious smile.

Thank you from the bottom of our hearts for everything you have done over the years, we wish you all the luck, happiness and health for many years to come.




22nd October 2020

New Commercial Heating Contract

TSG have been awarded a new commercial heating contract with Salvation Army Housing Association at Edward Alsop Court in Westminster. As part of the contract TSG will replace all existing gas boilers, calorifiers, heating and hot water controls and cylinders in the plant room. New flue and pipework will be installed along with associated builders work. Edward Alsop Court is an 80 bed hostel across 4 floors and will remain occupied throughout the project.

Salvation Army Housing Association



19th October 2020

TSG Awarded place on Prestigious Repairs and Maintenance DPS

TSG are delighted to announce we have awarded a place on Peabody & Notting Hill Genesis Dynamic Purchasing System (DPS) to deliver responsive repairs and specialist works services, which includes day to day plumbing and electrical works to heating installations and K&B refurbishments. The DPS will be open to other social housing providers, with contractors required to "bid" for jobs flowing from the social housing provider.

Royal Borough of Greenwich



16th October 2020

The World of TSG

Our newsletter is out! Here at TSG we wanted to take the time to update you all on what’s been going on in the world of TSG, so to find out more click here to download our PDF .



1st October 2020

Women into Construction CIC

TSG's newest partnership with Women into Construction CIC is something we want to celebrate. As a company with nearly 60 years in the industry we want to help change the face of construction and as a member of WIC, we know how important it is to ensure that there are equal opportunities for all.

Check out our video interview with the amazing Shelley Lawrence, Project Coordinator for Cambridgeshire where we found out top tips on how to get into the industry, women's biggest challenges and how to overcome them, and much more.

#construction #interview #housing #socialmedia #womenintoconstruction #careers #motivation #partnerships #makinganimpact



23rd September 2020

Exciting Announcement

Huge congratulations are in order for our new Renewables Contracts Manager Ryan Killen, and to celebrate this we wanted to take some time to learn about Ryan’s journey here at TSG. Check out our mini interview below with Ryan to find out more, and how even in these unprecedented times, you can still achieve your goals.

How long have you been with TSG and how did you first get started with the company?
I have been with TSG Building Services now for just over 13 years, I started with the company back in 2007, not long after my 18th birthday. I was at college moving on to my final years and needed to get an apprenticeship to be able complete my qualifications and gain the site experience I needed to be able to complete my NVQ level 3. This being the case, I had sent out numerous letters to NICEIC registered company’s and TSG was one of the company’s that offered me an interview. I had other interviews and job offers however TSG was the more appealing, as it was a well-established company with over 50 years in the building industry.

What attracted you to the electrical trade?
I was attracted to the electrical trade because I felt that there would always be a demand for electricians, and I could make a real difference to people’s life by providing a safe environment to live in.

What’s been the most challenging part of your role, and how did you overcome it?
I would say the most difficult part of the career has been learning new skills, whether that be on the tools or in the office environment. The way I overcame this was to ask for assistance from colleagues, management and request training where needed, and I was always given the help to move forward.

What’s been the best thing about your job, and how did it make you feel about how far you’ve come?
I have always been an ambitious person, as I enjoy learning new skills and transferring these in to my job. To be able to look back on where I started and see how far I have come, to see what I have achieved within the past 13 years definitely fills me with confidence and re-assurance that I am achieving my goals to progress in my career, especially in these unprecedented times.

What’s your 2 top tips for anyone looking to progress in their career?
Never be afraid to ask for help, and never assume. If there is anything you are unsure of always ask the question and approach new obstacles with a positive mindset.

Congratulations again Ryan, you are an asset to the company.

Renewables Contracts Manager Ryan Killen



25th August 2020

Dartford Borough Council Building Contract

TSG are delighted to announce the award of a prestigious design and build contract with Dartford Borough Council to deliver their new build housing programme at Milton Road, Mead Crescent, Keary Road and Gilbert Close. The new homes, will be a mixture of houses and flats and include all associated external works, roads, infrastructure and landscaping.

Dartford Borough Council



10th August 2020

TSG join Government Endorsed Quality scheme

TSG has become a TrustMark registered business and are part of the only Government Endorsed Quality scheme. As a TrustMark approved business, TSG are able to demonstrate our commitment to working to the highest standards & recognised for our quality trading practises and customer service.




23rd July 2020

Royal Borough of Greenwich

TSG have been awarded two new contracts with Royal Borough of Greenwich for the replacement of communal heating, hot and cold-water services and all associated works. The works will be delivered across 3 sites, located at Jervis Court, Woodville Court and Woodland Grove, SE10. The works will be delivered over a 5 month period and covers the following works: installation of new equipment and pipework in the plant room, works to each individual property including HIU, radiators and pipework.

Royal Borough of Greenwich



21st July 2020

Good News Story - Apprentice Passes Gas Qualification

Massive congratulations are in order to our apprentice Laura, who has recently passed her gas qualification with flying colours and here at TSG we couldn't be prouder. We would also like to thank MPower Training for their support throughout and providing her with this training. For more information please visit

Apprentice Passes Gas Qualification with MPower Training



14th July 2020

Reading Borough Council Contract

TSG appointed to Reading Borough Council framework agreement for boilers and gas central heating contract. The works will cover an initial 3 year period, with the option of extending for a further 2 years.

Reading Borough Council



13th July 2020

TSG Awarded Domestic Boiler and System Upgrade Works

TSG are part of the Fusion21 framework for domestic installation works, we have been awarded boiler installation and system upgrade works for Salvation Army Housing Association. The contract will be undertaken to 50 properties across the East of England, London and South East.

Fusion 21 / SAHA



24th June 2020

Ealing Council (London Borough of Ealing) Contract

TSG awarded Ealing Council (London Borough of Ealing) boiler replacement contract at Villiers High School. The works will include the removal of the existing services and supplying, installing and commissioning of new gas fired condensing combination boiler, flues, all pipework and associated, electrical works and controls. The works are due to start in July, with a completion date of August 2020.

London Borough of Ealing


19th June 2020

COVID-19 Update

TSG Building Services can confirm we have complied with the government's guidance on managing the risk of COVID-19.

Please see our compliance certificate below showing the measures we have taken to ensure safer working.

Covid 19 Update



19th June 2020

TSG Awarded School work with London Borough of Ealing

TSG are delighted to announce the award of a new contract with Ealing Council (London Borough of Ealing). The works, which will be delivered at Perival Primary School during the school summer holidays, will comprise of the removal of 2No water heaters, flues and pipework and the supply, installation, testing and commissioning of 2No. water heaters, pipework, flues and associated electrics and controls.

London Borough of Ealing



19th June 2020

NICEIC Competent Person Scheme

TSG can announce that we have been listed on NICEIC Competent Person Electrical website for Landlords in the Private Rented Sector; enabling Landlords to search for registered electrical contractors to undertake EICR in England. This new legislation, introduced by the UK Government from 1st June, requires landlords to have electrical safety checks to be undertaken. TSG's NICEIC certification number is 013399000. Further information about the scheme can be found here.



1st June 2020

New client, Eastern Procurement Ltd

TSG are proud to announce that we are part of Eastern Procurement Ltd heating works framework for the next 4 years. The video below shows our presentation from the virtual launch day.


Eastern Procurement Ltd



20th March 2020

Women In Construction

TSG Building Services are excited to announce that we are proud to be in partnership and a member of Women in Construction.

This ensures that we comply with 2010 Equality Act, 2012 Social Value Act,  Section 106 requirements, Considerate Contractors Scheme,  and Social Value / Employment and skills requirements.

As a contractor with over 50 years experience in the industry, we know how important it is to ensure that there are equal opportunities for all and we look forward to some exciting times ahead.

See more on our web page here >>


18th March 2020

Coronavirus (COVID-19)

Following the Coronavirus updates from the Government on Monday, we wanted to make contact with our customers and clients to reassure all that here at TSG Building Services business is as normal and we are taking all the necessary precautions internally / externally, and following the government guidelines on a daily basis.

At present The Regulator of Social Housing is operating as normal, including all planned and reactive regulatory engagement. The Regulator of Social Housing has issued its latest guidance on Coronavirus in relation to Landlord Gas Safety Record and other compliance checks (please see link for more information) This will continue unless Government guidance necessitates changes to business operations.

For all the latest government advice, please click on the link. *

This may be subject to change following Public Health and Government Advice/Guidance*

We understand and appreciate that this is a very uneasy time for all and we will continue to act in the best interests of all parties.

Thank you,

Adam Thrussell
Chief Executive Officer & Owner.



6th March 2020

Good News Story - Westminster City Council - Project Torridon House

TSG were very professional in their approach throughout the heating replacement works project at Torridon House. The contract and site management team maintained excellent communication with our residents and received high satisfaction results. The operatives were respectful when working inside properties and went above and beyond in a number of instances. They were all very polite and reliable.

Westminster City Council


23rd January 2020

TSG to support National Apprenticeship Week 2020

TSG are proud to announce we are supporting John Collet School in Wendover as part of the National Apprenticeship Week 2020. Working with the school, TSG staff will attend a careers fair, open to all John Collet students, discussing Gas Heating, Renewable Technologies, Electrical and Quantity Surveyor (Construction) Apprenticeships. TSG will engage with students with information leaflets and discussions about the heating, renewable electrical and construction industry and the guidance that TSG will provide during the apprenticeship, which includes the opportunity to practice their skills at our in-house training centre TSG Academy.

Operations Director John Holloway said “TSG has a long and proud history of providing apprenticeships and collaborating with John Collet School as part of the National Apprenticeship Week fits with our company ethos. We offer apprenticeships to help reduce the skills gap that currently exists in the industry and to train, support and mentor young people”.

National Apprenticeship Service are currently in their 13th year and is a week-long celebration of apprenticeships across England.

National Apprenticeship Week 2020


17th December 2019

TSG Awarded City of London's Commercial Heating Project

TSG are delighted we have been awarded City of London's Communal heating project at Middlesex Street and York Way. The works to be delivered include: Refurbishment of the plant rooms including replacement of Commercial Boilers and associated plant; Replacement of all distribution pipework throughout; in-flat heating works including new HIU's, radiators and pipework throughout the properties. The works at both sites will take approximately 15 months, with works starting on site in March 2020.

City of London


26th November 2019

TSG Appointed to Fusion21's £250 Million Improvement Works Framework

TSG are delighted to announce that we have been awarded a place on Fusion21's £250 million Improvement works framework for the next 4 years. TSG have been selected to deliver kitchen and bathroom and electrical works and are one of 66 companies invited to join the framework.



13th November 2019

TSG are SafePQQ verified

TSG are delighted to announce we are SafePQQ verified. SafePQQ is an extension of the SafeContractor H&S contractor management system and provides greater visibility of our supply chain. SafePQQ includes common question sets as defined within PAS91, a standardised pre-qualification questionnaire. Being SafePQQ verified demonstrates that TSG are a safe, ethical and sustainable company to work with.



9th September 2019

TSG Awarded Commercial Boiler Plant Upgrade Works

TSG have been awarded Vale of Aylesbury Housing Trust's replacement of commercial boiler plant at Essex House, where we will be working with CBG Consultants We will upgrade the existing boiler, BMS controls and Hot and Cold services. The works will be delivered over a 12 week period.

Vale of Aylesbury Housing Trust


6th September 2019

TSG Awarded Gas Servicing and Repairs Contract

TSG have been awarded Guildford B.C's Gas servicing and repairs contract for a 5 year period. The contract will be undertaken to 2,272 properties with the work also including boiler replacments and system upgrades, out of hours call out service, annual checks and testing of smoke alarms and carbon monoxide detectors and maintenance of Air Source Heat Pumps and Solar Thermal installations.

Guildford B.C


25th July 2019

TSG Awarded Domestic Gas Boiler Installation Contract

TSG are delighted to announce we have been awarded, Thrive Homes, domestic boiler and central heating system replacement contract. The works are for an initial 3 year period with the option to extend for a further 2 years, covering properties in Hertfordshire, Bedfordshire and Buckinghamshire.



17th July 2019

TSG Awarded Peabody Trust's Domestic Heating Contract

TSG are delighted to announce the award of Peabody Trust's domestic gas repairs, maintenance, servicing and installation contractor for a 3 year period starting on the 1st August 2019. The contract also includes the requirement of a 24/7/365 call out service with works to be delivered in North and East London and Essex.



Just to say how grateful we are to the young man, who came out today and was very thorough and helpful. We had no heating, hot water for three weeks, but this young man did a fantastic job and made sure we understood everything. He is an asset to your company.

New Vision Homes

just a few of our Clients

Settle Group
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